At KARVE, we're committed to deliver the best customer experience, while supporting our employees with fair wages and benefits.

See our policies below to better understand our operating terms.

Overview

This website is owned and operated by Karve Services LTD (CRN: 15936386). Throughout the site, the terms “we”, “us”, and “our” refer to Karve Services LTD. Karve Services LTD provides this website, along with all information, tools, and services available through it, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing something from us, you are engaging in our “Service” and agree to comply with and be bound by these Terms of Service (“Terms”). These Terms also incorporate any additional policies or conditions referenced within or accessible via hyperlink. They apply to all users of the site, including but not limited to visitors, vendors, customers, merchants, and contributors of content.

Please review these Terms carefully before using our website. By continuing to access or use any part of the site, you accept these Terms of Service. If you do not agree with all of the terms and conditions herein, you may not access the website or use any of our services. If these Terms are considered an offer, acceptance is strictly limited to them.

Any new tools or features added to the store will also be covered by these Terms of Service. The most up-to-date version is always available on this page. We reserve the right to update, modify, or replace any part of these Terms by posting revisions to our website. It is your responsibility to check periodically for changes. Continued use of or access to the website after updates are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform enabling us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are either the legal age of majority in your state or province of residence, or you have given consent for any minor dependents to use this site.
You may not use our products for unlawful or unauthorized purposes, nor may you use the Service to violate any applicable laws, including intellectual property laws.

Discount codes or coupons are only valid as advertised on our website. Only one discount code may be used per transaction. Specific terms relating to promotions, discounts, and eligible products are available on our site.
We reserve the right to cancel and refund any order at our discretion.

You agree to pay the purchase price for each product ordered, along with any applicable delivery charges listed on the site.
We are not responsible for delays caused by couriers. Delivery providers may leave parcels in designated “safe” locations, such as porches, with neighbors, or in sheds.
We are not liable for lost or missing parcels once the courier has marked an order as delivered.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.
You acknowledge that your content (excluding credit card details) may be transmitted unencrypted across various networks and adapted to meet technical requirements of connecting devices. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, without our express written permission.
Headings in this agreement are for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content on this site is provided for general information only and should not be the sole basis for decision-making. Any reliance is at your own risk.
This site may contain historical information, which is not current and is provided for reference only. We may update content at any time but have no obligation to do so. You agree it is your responsibility to monitor changes to the site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.
We may modify or discontinue the Service, or any part of it, without prior notice.
We are not liable to you or any third party for any changes, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may only be available online and may have limited quantities, subject to return or exchange only in line with our Return Policy.
We make every effort to display product colors and images as accurately as possible, but cannot guarantee that your device’s display will reflect them correctly.
We reserve the right to limit sales of products or services to specific individuals, regions, or jurisdictions, as determined on a case-by-case basis. We also reserve the right to restrict quantities, modify descriptions, or discontinue products at any time without notice.
We do not guarantee that products, services, or information purchased will meet your expectations, nor that errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse or cancel any order at our sole discretion. This includes restricting orders by customer account, credit card, billing address, or shipping address. If we modify or cancel an order, we may attempt to contact you via the details provided at the time of purchase.
You agree to provide accurate and up-to-date purchase and account details, including email address, billing, and payment information, to ensure transactions can be completed and communication maintained.
Please review our Returns Policy for further details.

SECTION 7 – OPTIONAL TOOLS

We may offer access to third-party tools, which we do not monitor or control.
You acknowledge that such tools are provided “as is” and “as available” without warranties or conditions. We accept no liability related to your use of them.
Use of optional tools is entirely at your own discretion and subject to the terms of third-party providers.
Future new services or features introduced on the website will also fall under these Terms.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available through our Service may include material from third parties.
Third-party links may take you to external websites. We are not responsible for the accuracy, content, or reliability of such websites and disclaim liability for any issues arising from their use.
Please review third-party policies before engaging in any transaction with them. Complaints or concerns about third-party products should be directed to the relevant provider.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us comments, suggestions, ideas, or materials (whether solicited or unsolicited), you agree that we may use them without restriction, including editing, publishing, distributing, and translating them. We are not obligated to (1) keep comments confidential, (2) pay compensation, or (3) respond to them.
We may, but are not required to, monitor or remove content we deem unlawful, offensive, defamatory, obscene, or otherwise objectionable, or that violates intellectual property or these Terms.
You agree that your submissions will not violate third-party rights, contain unlawful or harmful material, or mislead others. You are solely responsible for your comments. We take no responsibility for content posted by you or third parties.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on the site may contain errors, inaccuracies, or omissions relating to product details, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct these without notice, including after an order is submitted.
We have no obligation to update information on the site except as required by law.

SECTION 12 – PROHIBITED USES

In addition to other restrictions stated in these Terms, you are prohibited from using the site or its content for unlawful purposes, to solicit illegal activity, violate laws, infringe intellectual property, harass or harm others, distribute malware, collect personal data, spam, or interfere with site security.
We reserve the right to terminate your use of the Service for violations of these prohibitions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.
You acknowledge that the Service and all products provided are offered “as is” and “as available” without warranties of any kind, except as expressly stated by us.
In no event shall KARVE, our directors, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any loss, damages, or claims arising from your use of the Service, including but not limited to lost profits, data loss, or indirect, incidental, or consequential damages. Some jurisdictions do not allow certain liability exclusions, so in those cases our liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless KARVE, along with our affiliates, partners, officers, directors, agents, contractors, and employees, from any claims or demands (including legal fees) made by third parties due to your breach of these Terms or violation of any law or rights of another.

SECTION 15 – SEVERABILITY

If any part of these Terms is found unlawful or unenforceable, the remaining provisions will still apply in full.

SECTION 16 – TERMINATION

Obligations and liabilities incurred prior to termination will survive the end of this agreement.
These Terms remain in effect unless terminated by you or us. You may end them by ceasing use of the site. We may terminate or suspend access immediately if we believe you have breached these Terms.

SECTION 17 – ENTIRE AGREEMENT

Failure by us to enforce any right does not constitute a waiver.
These Terms, together with policies posted on the site, constitute the entire agreement between you and us, superseding prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms of Service and any agreements for services are governed by the laws of the United Kingdom.

SECTION 19 – MOBILE TERMS OF SERVICE

The KARVE mobile messaging service (the “Service”) is operated by Karve Services LTD (“KARVE”, “we”, or “us”). Use of this Service constitutes your agreement to these Mobile Terms. We may modify or cancel the Service or its features without notice.

By consenting to KARVE’s SMS/text messaging service, you agree to receive recurring text messages from us at the number you provide. These may include updates, alerts, and marketing messages. Texts may be sent using automated technology. Consent is not a condition of purchase.

We do not charge for the Service, but your wireless carrier may impose fees. Message frequency varies. Standard rates apply. You are responsible for all charges associated with your mobile plan.

To opt out, text STOP to KARVE or use the unsubscribe link provided in messages. You will receive a confirmation text and no further messages unless you re-enroll. To get help, text HELP to KARVE or email hello@karve.com.

Carriers are not responsible for delayed or undelivered messages. You agree to provide us with a valid mobile number and update it if changed.

We are not liable for failed, delayed, or misdirected messages, or for actions taken in reliance on the Service. For details on how we handle personal data, see our Privacy Notice.

SECTION 20 – CHANGES TO TERMS OF SERVICE

You can review the latest Terms at any time on this page.
We reserve the right to update or revise these Terms at our sole discretion by posting changes on our website. Continued use of the site constitutes acceptance of those updates.

SECTION 20 – CHANGES TO TERMS OF SERVICE

You can review the latest Terms at any time on this page.
We reserve the right to update or revise these Terms at our sole discretion by posting changes on our website. Continued use of the site constitutes acceptance of those updates.

SECTION 21 – CONTACT INFORMATION

Address (not for returns): Karve Services LTD, 70 Courthouse 70 Horseferry Road, London, England, United Kingdom, SW1P 2FE

Email: apparel@karve.club